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- COMPANY PROFILE -

Customer Satisfaction

To enhance our service quality and maximize customer satisfaction is our top priority. STQC delights customers through quality, speed, flexibility and competitive price level. Meanwhile, we sincerely work with our customers, trying to understand their wishes, fulfilling their needs and expectation :

- Customer input can be via phone, fax, or email and will be immediately processed and replied within 24 hrs

- Regular review meetings are scheduled with customers on reviewing operational performance

- Documented customer complaint handling procedure

- Annual customer satisfaction is conducted


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